Cielo Hermosa

Privacy

CieloLive collects as little as it can to work. Here is all of it.

What the app collects

  • A random install ID. The app makes it up on first launch so our service can tell installs apart. It is not tied to your name, your phone's advertising ID or any other app.
  • Your LIVE username. You type it in so the app can follow your own LIVE. It is used only to bring your LIVE's comments, gifts and follows to your app.
  • Your plan, only if you sign in to a plan: which plan you have, when it renews and the email address you used to buy it.

What the app never does

  • No tracking across other apps or websites, and no advertising.
  • No selling or renting your data.
  • No camera or microphone use on the phone, no contacts, photos or location.
  • No card details. Payments are handled by Stripe on our website; we never see your card.

Your viewers' comments

Comments, names and gifts from your LIVE are public to everyone watching. The app uses them only to read them aloud and play alerts for you, and keeps them on your device.

Your choices

  • Sign out of your plan in the app at any time; the plan details are removed from the device.
  • Deleting the app removes its settings and install ID from your device.
  • Ask us to see or delete anything we hold about you and we will do it.

Who we are

CieloLive is published by Cielo Hermosa, LLC. Our full Privacy Policy at cielohermosa.com/privacy also applies.

Questions or requests: hello@cielohermosa.com or our contact form. Updated October 12, 2026.